Paid Customer Support Intern - Bali (AIDO HEALTH)

AIDO HEALTH · 📍 Denpasar, Bali · Diposting 2026-10-06

FULL_TIME⭐ TERVERIFIKASI

Rp 3000000 - Rp 5000000 per bulan

Join AIDO HEALTH as a Paid Customer Support Intern in the vibrant city of Denpasar, Bali! This is a unique opportunity to gain hands-on experience in customer service while contributing to a mission-driven company in the healthcare sector.

At AIDO HEALTH, we are committed to revolutionizing healthcare through innovative technology. Our team is dedicated to providing top-notch customer support to ensure our users have a seamless experience with our products and services.

As a Paid Customer Support Intern, you will be at the forefront of our customer interactions, handling inquiries, resolving issues, and providing exceptional service. This role offers a fantastic opportunity to learn and grow in a dynamic and supportive environment.

📋 Tanggung Jawab Pekerjaan

Handle customer inquiries via email, phone, and live chat, providing prompt and accurate responses.
Assist in the resolution of customer issues, ensuring a high level of satisfaction.
Document customer interactions and maintain accurate records.
Collaborate with the customer support team to improve processes and enhance customer experience.
Participate in training sessions and workshops to develop your skills.
Contribute to the development of FAQs and knowledge base articles.
Assist in the organization of customer support events and initiatives.
Support the team in achieving customer support targets and KPIs.

🎓 Kualifikasi & Syarat

Currently pursuing a degree in Business Administration, Computer Science, or a related field.
Proven experience in customer service or a related role is a plus.
Excellent communication and interpersonal skills.
Strong problem-solving and analytical skills.
Proficiency in English, both written and spoken.
Familiarity with customer support tools such as Zendesk, Freshdesk, or similar.
Ability to work in a fast-paced environment and meet tight deadlines.
Enthusiasm for learning and adapting to new technologies and processes.